Amtrak Press Release:
March 29, 2020
11:40 a.m. ET
While Amtrak continues to operate across the nation, we have adjusted some services due to significantly reduced demand in key markets. The most up-to-date schedules are available when booking your trip on Amtrak.com and in the mobile app.
Operating on a reduced schedule:
As an added measure to ensure the health and safety of our customers and employees, Amtrak will temporarily be accepting cashless payments only in stations and on trains.
Due to service reductions, some stations may not be staffed. If the station is closed, please proceed to the platform to board your train.
Other services may also be impacted as circumstances change. Café service will also be suspended on select trains.
Customers with reservations on trains that are being modified will be contacted and typically be accommodated on trains with similar departure times or another day.
Amtrak is waiving change fees on all existing or new reservations made before May 31, 2020. Simply log in to your account or go to Modify Trip on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference can apply to your new itinerary. If you want to cancel your reservation with no fee, you must call 800-USA-RAIL and speak with an agent (not available via Amtrak.com or the app).
While we are running reduced service across the country, it is still essential to exercise caution around railroad tracks and crossings. #SeeTracksThinkTrain.
Express shipments to Amtrak stations with checked baggage service are limited to 250 pounds per customer.
March 29, 2020
11:40 a.m. ET
While Amtrak continues to operate across the nation, we have adjusted some services due to significantly reduced demand in key markets. The most up-to-date schedules are available when booking your trip on Amtrak.com and in the mobile app.
Operating on a reduced schedule:
- Northeast Regional (Boston – New York – Washington, DC – Virginia)
- Adirondack (New York – Montreal): No service north of Albany
- Amtrak Hartford Line (New Haven, Conn. – Springfield, Mass.)
- Amtrak Thruway Bus routes
- California Zephyr (Chicago – Emeryville, Calif.): No service between Denver and Emeryville
- Capitol Corridor (San Jose – Sacramento)
- Cascades (Eugene – Vancouver, B.C.): No service north of Seattle
- Downeaster (Boston – Brunswick, Maine)
- Empire Service (New York – Niagara Falls)
- Ethan Allen Express (New York – Rutland, Vermont): No service north of Albany
- Hiawatha (Chicago – Milwaukee)
- Illini/Saluki (Chicago – Carbondale)
- Illinois Zephyr/Carl Sandburg (Chicago – Quincy)
- Lincoln Service (Chicago – St. Louis)
- Maple Leaf (New York – Toronto): No service west of Niagara Falls, N.Y.
- Missouri River Runner (St. Louis – Kansas City) starting March 30
- Pacific Surfliner (San Luis Obispo – San Diego)
- Piedmont (Charlotte – Raleigh)
- San Joaquins (Bakersfield – Oakland and Sacramento)
- Valley Flyer (New Haven, Conn. – Greenfield, Mass.)
- Vermonter (Washington, D.C. – St. Albans): No service north of New Haven (Monday-Saturday) and no service on Sundays
- Wolverine (Chicago – Pontiac. Mich.)
- Acela (Boston – Washington, DC)
- Keystone Service (Harrisburg – New York)
- Pennsylvanian trains (New York – Pittsburgh)
- Pere Marquette (Chicago – Grand Rapids)
- Winter Park Express (Denver – Winter Park Resort)
As an added measure to ensure the health and safety of our customers and employees, Amtrak will temporarily be accepting cashless payments only in stations and on trains.
Due to service reductions, some stations may not be staffed. If the station is closed, please proceed to the platform to board your train.
Other services may also be impacted as circumstances change. Café service will also be suspended on select trains.
Customers with reservations on trains that are being modified will be contacted and typically be accommodated on trains with similar departure times or another day.
Amtrak is waiving change fees on all existing or new reservations made before May 31, 2020. Simply log in to your account or go to Modify Trip on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference can apply to your new itinerary. If you want to cancel your reservation with no fee, you must call 800-USA-RAIL and speak with an agent (not available via Amtrak.com or the app).
While we are running reduced service across the country, it is still essential to exercise caution around railroad tracks and crossings. #SeeTracksThinkTrain.
Express shipments to Amtrak stations with checked baggage service are limited to 250 pounds per customer.
